What is Proper Communication Like in Effective Workplace Environments?

Communication in the workplace is all about listening, participation and shared thoughts

by Rod Dunne on July 26, 2011

in Creative, Human Side

What is communication in workplace? Communication in the offices, factories, etc. can take many forms, especially with technology and online business services & systems continuing to evolve. You can reach employers, employees and colleagues anywhere in the world with smartphones and other mobile devices.

No matter how you keep in touch with others, it is crucial to have positive communication in the workplace in order to keep the organization flowing smoothly and reduce the chances of errors.


After all, communication problems in the workplace can have disastrous results both internally and externally. Don’t wait until you see bad comments on a performance review appraisal coming in. You can just think of the Titanic to see how better communication of icebergs from lookouts to the bridge could’ve averted danger.

Nonverbal communication in the workplace

Whether you are an employer or employee, you need to understand the importance of communication in the workplace. You also need to understand the different forms of communication, and therefore the various types of workplace communication skills that each employee needs to use.

For instance, nonverbal communication in the workplace can take many forms including eye contact, the appearance of the office, posture and even the way you respect the time. Nonverbal cues among colleagues as well as between employers and employees have a way of informing others about how you do business.

Formal and informal channels

In addition, when considering what is communication in workplace environments, you should take into account that communication can also be informal and formal. While informal communication can have several drawbacks, it can also be very beneficial.

When you communicate with others on an informal level, you develop a rapport with them and become comfortable. When you are comfortable with others, you can cooperate more affectively and be much more productive in terms of reaching your goals. However, it is a fine line in balancing professional and personal topics with informal communication.

Formal communication tends to be much easier to negotiate. This type of communication is always directly related to work in the form of memos, presentations, office literature and other ways of distributing information.

Always suggest comments for a performance evaluation appraisals to highlight areas of improvement in communication skills. You could even suggest entire team training sessions with this single goal.

Even though formal communication is always work related, it also needs to be clear. An error in formal communication can have repercussions reaching far outside the company walls. For example, a wrong order to a vendor can affect how he or she does business with your or even wants to continue dealing with you.

To sum up: There are many things to consider when you ask what is communication in workplace. No matter its form, communication is essential to the success of an organization. You need to have good communication skills while dealing with colleagues within your company as well as with those who provide special functions for your business. Developing your communication skills may take time, but it is well worth the effort.

Author Rod Dunne...

Blog owner and sole writer Rod DunneI am the owner and sole writer on Product-ivity.com. This is my personal blog detailing troubleshooting tips for small businesses. Posts are based upon 2 decades in consultancy & innovation management within startups/maturing companies.

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