it help desk software

How Web Based Customer Service Apps are Transforming IT Help Desks

by Rod Dunne December 14, 2011 Human Side
The rise of online services in the customer support niche

It should be apparent to you that just about everybody loves to see superior support for information technology issue whenever a software tool or service goes down. Modern online customer service software lies behind each of your support requests and provides companies with the edge to exceed what the competition is offering consumers. Key to (more)