customer satisfaction surveys

Enlightening Insights on How to Provide Excellent Customer Service

by Rod Dunne November 28, 2011 Human Side
Excelling in how customer service perform through better acceptance and management of feedback

For many valid reasons, commercial operators of all sizes, types, and structures are becoming increasingly concerned about how to provide excellent customer service. Whether or not entrepreneurs and corporate executives realize or like to admit it, service is really all you have to offer so having excellent customer service skills is essential. A consistently high (more)

Customer Satisfaction Questions That Nail Your Customers Needs

by Rod Dunne September 19, 2011 Human Side
Your survey questions should pinpoint just how satisfied customers really are

Putting it simply – One of the best ways your business can find out how your customers feel about your products, service, prices and a variety of other concerns is to encourage them to fill out customer satisfaction survey questions. This type of customer loyalty research approach has the power to enable your business to (more)