Successfully Managing Change Management Processes

Managing change in business is all about understanding what process will work for your context

by Rod Dunne on July 23, 2011

in Biz Dev, Creative, Innovation

The change management process is any method used in your company in order to manage and control the changes that take place within the company or organization.  With so many businesses held together with technology these days, it is important that you have an IT change management process strategy in place to keep communication clear between service providers and clients during the transition. And you don’t need change management consultants in place to get things started.

There are three parts of organizational change management that you must follow.

The key steps: Identification, planning & execution

  1. Identification: The first part is seeking the change.
    Your company or organization must identify where change is necessary.
  2. Planning: The second part is determining the time and funds it will take your firm to make the transition.
    Not only should the organization create a viable timeline in order to complete changes but also make sure the money needed to make such changes is available to you.
  3. Execution: The third part, of course, is actually undergoing the transition.
    Changes may begin in only one area before they are made to others to ensure they will work. The change management process can be run in parallel but will require more of your time to administer integration points between different systems/departments.

Identify the change management tools which facilitate the process for you

When undergoing this process, it is very important that you have the right change management tools.  For instance, if there is to be a software change management process, the software must be developed right before it can be deployed to your  central production system.

The software can then be synthesized to your workplace environment so that the software developers can import existing projects into the new structure.  Your tests must still be conducted to make sure the new system runs smoothly.

There are many different kinds of change management software, so it is important to choose the right kind for your organization’s needs.  Most systems tend to be manually intensive, which means they rely heavily on word processing documents, spreadsheets, emailing, data updates, presentation documents and other such functions.

Project-level change management goes under the banner of traditional project management so you should be looking to train up project managers in using key techniques and technologies (e.g. Agile development, Prince2,  etc.). This type of change occurs on an ongoing basis seeing a tutor operational procedures in place early on.

In this case, your organization needs software that will reduce the chance of defects while keeping labor and costs down as the transition takes place.

Good management controls the change management process at every stage

The key to any change management process is control, so it is very important that the communication between you (the client) and the service provider (if used) is clear and collaborative.  Making major changes to an organization can be quite a task, but it does not have to be expensive, time consuming and laborious.

When the organization has the right tools at its disposal and follows the necessary steps, the change management process can be performed with few errors and as quickly and efficiently as possible.

Author Rod Dunne...

Blog owner and sole writer Rod DunneI am the owner and sole writer on This is my personal blog detailing troubleshooting tips for small businesses. Posts are based upon 2 decades in consultancy & innovation management within startups/maturing companies.

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