Using Business Development to Boost Future Planning Horizons

It’s no joke. If you are not seeking out new customers and marketplaces then you’re falling behind your competition. Innovation in business development techniques means you can be constantly on the lookout for where the next big trend is coming from.

The articles I’ve selected here cover some of the key techniques used in modern businesses in both the online and off-line world.

Smaller Scale Ideas for New Business Startups

by Rod Dunne August 22, 2011 Biz Dev
Ideas for smaller scale businesses which work from home parents may wish to consider

There are many advantages to working from home, such as being able to have flexible work hours for yourself and not having to worry about being fired or laid off. Add to this the potential of setting up your own passive income stream. The ability to be your own boss is attractive to many people (more)

Writing a Plan for Your Products Roadmap Which Stands a Chance of Success

by Rod Dunne August 3, 2011 Biz Dev
Writing your product roadmap plans doesn't need to be a nightmare. Set clear goals and defined key sections you need upfront

Getting ahead in business is not that hard. It takes a good product, of course, and customers willing and able to buy your product. The trick is in knowing how to get your product noticed by the public. Not surprisingly, this calls for a plan. You can call it writing a product roadmap plan, or (more)

5 Key Skills All Good Customer Service Reps Should Have by the Bucket

by Rod Dunne July 30, 2011 Biz Dev
Five skills all good customer service/support representatives need to have

Everyone has had the experience of shopping at a store and receiving bad customer service. When you are willing to spend your hard earned money only to be treated badly, it makes for an unpleasant shopping experience. Easy tips on basic customer service skills could easily make the buying experience more pleasurable for both parties. (more)

Things to Keep in Mind When Writing a Simple Business Proposal Template

by Rod Dunne July 25, 2011 Biz Dev
Simple template structures for business proposals you can reuse in different scenarios, industries & contexts

Let us say you have a great business idea, but that alone will simply not do – you also need customers to make your business a success. Getting customers in this competitive world is not an easy task. A business proposal will help you answer your prospective customer’s questions and persuade them to choose you (more)

Winning Them Over: 5 Tips to Learn off of Skilled Customer Service Reps

by Rod Dunne July 24, 2011 Biz Dev
Customer service tips, techniques and skills you can apply when meeting clients/customers

In today’s competitive business world, it is more important than ever for you to provide excellent customer service. However, it is something that too many small businesses struggle with. Fortunately, here are 5 easy tips of customer service skills to keep your business thriving whether you’re in customer support, sales, help desk support services or (more)

Successfully Managing Change Management Processes

by Rod Dunne July 23, 2011 Biz Dev
The process of change management straightforward and helps mitigate risk within your business

The change management process is any method used in your company in order to manage and control the changes that take place within the company or organization.  With so many businesses held together with technology these days, it is important that you have an IT change management process strategy in place to keep communication clear (more)

How Business Process Consultancy Can Be Made to Work For You

by Rod Dunne June 23, 2011 Biz Dev

Every company, whether it is a small start-up or a mega corporation, can see gains in customer relations, efficiency, quality or productivity improvements through proper consulting. Business process consulting offers a company the chance to streamline their production or services, saving time and money and providing superior returns for the future. Consultants traditionally help with defining (more)

3 Steps to Better Business Development Processes

by Rod Dunne June 22, 2011 Biz Dev

The strategy your company utilizes will be the difference between success and failure, but how do you know if a strategy is capable of yielding dividends?  A strong business development process can be the change needed to boost your sales, source profitable business ideas, improve your efficiency, or expand your customer base. Step 1: Planning (more)

The Importance of Customer Driven Marketing Strategies

by Rod Dunne June 16, 2011 Biz Dev
Customer Driven Marketing Strategy

A customer driven marketing strategy is one of the main types of global marketing strategies employed by many corporations today. The right kind of marketing strategies can make or break an enterprise. However, not all marketing and customer retention strategies will suit all kinds of business. There are strategies that work best with certain kinds (more)

Mastering Your Sales Process Steps for Better Profits & Staff Performance

by Rod Dunne June 1, 2011 Biz Dev
9 sales process stages which guarantee consistent performance of your sales team members

How can properly defined sales process steps help to mitigate risk and improve revenue forecasting in your firm? This article aims to show you how creative management approaches can use a basic set of sales cycle steps can aid stage-gating of key sales decisions and improve predictability of your business and your sales staff. Sales processes (more)

Presenting Process Improvement Tools That Really Work in Business

by Rod Dunne June 1, 2011 Biz Dev
12 techniques & tools for improving processes across your business

How do you assess business process improvement tools? Do you evaluate them based on the potential sales they make? In reality, what you really need from any continuous process improvement is to summarize a wealth of information. You will also want it to provide some sort of insights into key opportunities (e.g. in productivity improvement) (more)