The True Value of Business Process Modeling (BPM) Tools & Techniques

Defining the flows in business processes using software to create high-level models

by Rod Dunne on September 23, 2011

in Creative

Business process modeling is a key way for you to show executives and workers in a company exactly how their business functions. It also is an opportunity to show them how the processes involved can be improved so that the company functions better in the future.

In this post I’ll show you the types of strategy-oriented planning models you can use for mapping processes in your company and the various benefits they can provide.


There are actually three types of business process modelling.

Each section has to be thoroughly reviewed and may use business process consulting firms to discuss the 3 different areas in which a business can be improved.

1) Management: Business process modeling begins with a look at your management processes. These are the processes involved in managing the overall business. At this level management your team members plan strategies while they oversee daily operations and support functions. Oversight is needed here as much as anywhere else. I have documented elsewhere the various business process management solutions & systems so won’t go into further detail here on the tools management can use.

2) Operational Processes: The next step in business process modeling is a look at your operational processes in the company. This is at the very core of your business. It can be broken down into sections such as purchasing, marketing, sales and others. You’ll find software tools very useful at this stage (e.g. Visio) for building suitable business process documentation that incorporate work flows, bottle-necks, resource streams, etc.

3) Support: The third and final area which a business process model reviews is the support process. This area includes those functions which are less directly involved in making profits for the company. The departments under this heading include accounting, technical support and others.

The Goals of BPM

One of the primary goals of business process modeling is improvement of company effectiveness. This requires a nearly mathematical look at the purposes of each section of the company and a review of how well that section fulfills its purpose.

Where defects in effectiveness are noted those responsible for this strategic planning process model can consult with yoru company leaders about how to improve effectiveness of each section.

The second goal mentioned in business process modeling notation is a review of efficiency. This is a look at how well each of your sections completes what it actually does. This should not be confused with effectiveness. The review of efficiency looks specifically at tasks which the section of the company actually carries out rather than at abstract goals of the section.

The third section under review in such a meeting is the internal control of the company. The planners of these meetings know that it is essential for a successful business to have good control over its internal activities. These might include the movement of goods from wholesale purchase to retail outlet. It may also review how necessary supplies are distributed among employees and others.

Finally this process will review your company’s compliance with laws and regulations. It is necessary to ensure that all sections of the company obey legal requirements. A successful company should not sabotage itself with legal and ethical violations.

The true value of modeling business processes using modern tech

Choosing The Best Business Process Modeling Software For Your Growing Company

Business process modeling software are simply tools that savvy company owners use to improve their operations. This software enables businesses to get a clear view of their supply demand production and distribution chains.

With clear visibility of these areas businesses are able to spot processes or methods that are weak and poorly designed. The right software allows a company to implement changes that will ideally cut costs increase productivity and raise customer satisfaction levels.

Some suggested tools include Accuprocess and Process Model.

But its not all rosey.. Choosing the best business process modeling software is not always easy to do. To avoid the the pitfalls, there are several ways that companies can select business process modeling tools that are designed to be most effective within their respective industries. The next sections show you how.

Consider the Advantages of Using Open Source Software

Open source software may be ideal for many companies. This type of software enables IT personnel to make changes within software applications which will allow for a more customized approach to the modeling process. A necessity for most companies.

Closed source options are not likely to be as effective in specific industries and cannot be altered in any way to reflect the nuances of a specific business. You have to buy into the vendors standards & processes.

Research What Your Competition is Using

Others who share your niche can be invaluable sources of information when it comes to selecting process modeling software. While your competitors are not always likely to be willing to share the details of their operations in some intances they may make recommendations for specific products such as commercial insurance and software applications among others.

Joining online forums for business owners who share your niche will often prove to be the perfect arena for learning more about business process modeling tools that have proven effective for businesses like your own.

Read Product Reviews.. No, REALLY read them

Many product reviews are actually clever marketing efforts that are disguised as consumer responses to specific products. Online forums and membership sites for those belonging to specific industries are great places to secure honest genuine software reviews.

Try visiting a manufacturer’s official website as another (secondary) way to garner valuable product information and read their client testimonials. Though you should always take these with a pinch of salt.

Author Rod Dunne...

Blog owner and sole writer Rod DunneI am the owner and sole writer on Product-ivity.com. This is my personal blog detailing troubleshooting tips for small businesses. Posts are based upon 2 decades in consultancy & innovation management within startups/maturing companies.

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